Contractor Answering Service — Never Miss an Estimate | Borne Systems
/// CONTRACTORS

The estimate you miss is the bid you never make.

An answering service for contractors that answers every call from the job site, captures the project details, and books the estimate — so leads don’t go cold while you’re swinging a hammer.

See plans →Hear it live: (203) 780-5527

You can’t bid the job you didn’t hear about

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You’re on a ladder, under a sink, or running a crew — you can’t answer the phone. So the homeowner who wants a kitchen remodel or a new roof calls the next contractor on the list, and you never even knew the lead existed. Every missed call is a quote you never gave and a project you never won.

What it handles

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Answer
Picks up while you work
From the job site, after hours, or mid-crew. Every prospect reaches a real conversation instead of voicemail.
Capture
Gets the project details
Project type, scope, rough budget, and timeline — captured cleanly so you can decide which bids are worth your time.
Book
Schedules the estimate
Books the site visit or estimate call directly into your calendar while the homeowner is still interested.
Route
Sorts the serious from the tire-kickers
Flags the ready-to-go projects, logs the rest to your CRM, and routes anything urgent to you.

How it works

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01
We learn how your phone works
Who answers today, what callers ask, how jobs get booked, and where calls fall through. The voice agent is built around your business — not a generic script.
02
We configure and connect it
The Vapi-powered voice agent is wired to your number, calendar, and CRM, with the screening questions and routing rules your business runs on.
03
It answers from day one
Every call handled, screened, and logged. You get the booked jobs and the call records; the missed-call problem disappears.

Plans

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$197
/month

Silver

  • ✓300 minutes/month ($0.25/min overage)
  • ✓One calendar (Google Workspace or Microsoft 365)
  • ✓Call logging to your CRM
  • ✓1 dedicated phone number
  • ✓Setup in 5 business days
MOST POPULAR
$297
/month

Gold

  • ✓750 minutes/month ($0.20/min overage)
  • ✓Both Google Workspace + Microsoft 365 calendars
  • ✓Two-way CRM sync
  • ✓QuoteHook included ($49/mo value)
  • ✓24/7 SLA on urgent issues
  • ✓Setup in 3 business days
$397
/month

Platinum

  • ✓1,500 minutes/month ($0.18/min overage)
  • ✓Multi-calendar routing
  • ✓Two-way sync to any major CRM
  • ✓Custom voice and branding
  • ✓Monthly call review with Geele Evans
  • ✓White-glove setup in 2 business days

Not sure which fits? Book a free 15-minute call → SMS-based caller confirmations require Twilio A2P 10DLC carrier approval (one to three weeks); voice answering goes live within the standard setup window.

Questions, answered

Can it capture project details for a quote?

Yes. It asks the questions you define — project type, scope, budget range, timeline — so every lead arrives with enough detail to triage and quote.

Will it book estimates on my calendar?

Yes. It schedules site visits and estimate calls into Google Workspace or Microsoft 365 and logs the lead to your CRM. Gold and Platinum sync both.

What about calls that come in after hours?

It answers 24/7 — evenings and weekends are when a lot of homeowners actually call — so leads get captured instead of lost.

Do we keep our existing number?

Yes. Forward your current line or use a dedicated number we provision.

How much does it cost?

Plans start at $197/month (Silver, 300 minutes). Gold is $297 and Platinum is $397, adding minutes, integrations, and a monthly call review. Setup is included.

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